as350

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Email

anita.shalehah@gmail.com

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Partner Category

International partner

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Name of Institution

Asia university

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Category of Institution

University

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City

Wufeng

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Province

Taichung

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Country

Taiwan

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Position

International office

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Field of Collaboration

Education

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Working Partners at Universitas Muhammadiyah Kalimantan Timur, name of Faculty / Institute / UMKT (General)

UMKT

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How long have you known UMKT?

≥ 5 years

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How did you find out about UMKT?

Colleague

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Before collaborating with the Office of International Affairs (KUI) at UMKT, I had high expectations regarding the institution's professionalism and capacity.

4 = agree

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I expected the collaboration process to run smoothly and on time.

4 = agree

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I expected the outcomes of the collaboration to provide tangible benefits for our institution.

4 = agree

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The communication and coordination process with the Office of International Affairs (KUI) went smoothly.

4 = agree

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The KUI UMKT team demonstrated professionalism at every stage of the collaboration.

4 = agree

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The collaboration documentation (MoU/MoA, activity reports) was prepared neatly and on time.

4 = agree

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KUI provided good facilities and administrative support throughout the collaboration.

4 = agree

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This collaboration provided benefits that were worth our time and effort.

4 = agree

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The outcomes of this collaboration aligned with our institution’s goals.

4 = agree

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KUI added value to the development of our international network.

4 = agree

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Overall, I am satisfied with the services and performance of KUI UMKT.

4 = agree

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The services provided met or exceeded my expectations.

4 = agree

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The collaboration process with KUI UMKT provided a pleasant and professional experience.

4 = agree

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Have you ever experienced any issues during your collaboration with KUI UMKT?

Yes

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If yes, how well did KUI handle the issue? (Score 1–5)

4

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KUI provided open communication channels for submitting feedback or complaints. (Score 1–5)

4

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I am willing to continue or expand the collaboration with KUI UMKT.

4 = agree

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I would recommend KUI UMKT to other institutions as a collaboration partner.

4 = agree

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I consider KUI UMKT a trustworthy strategic partner for long-term collaboration.

4 = agree

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Your suggestions or input for improving the services of the Office of International Relations at UMKT

Overall very well

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