Survey UMKT

Respectfully, We kindly invite you, as a representative of our partner institution, to participate in this survey as part of our continuous efforts to improve the quality of services provided by the International Relations Office of Universitas Muhammadiyah Kalimantan Timur (UMKT). This survey seeks to gather feedback from institutional partners, both domestic and international, regarding your experience and satisfaction with our services and collaborations. All responses will be kept confidential and used solely for the purpose of service evaluation and improvement.

Email *

Partner Category *

Local Partner

International Partner

Name of Institution *

Category of Institution *

University

Government Institutions

Non-Governmental Organization (NGO)

Private Company

Other

City *

Province *

Country *

Position *

Your position in the institution

Field of Collaboration *

Education
Research and Publication
Community Service
Asset Utilization
Other

Working Partners at Universitas Muhammadiyah Kalimantan Timur, name of Faculty / Institute / UMKT (General) *

In which part do you collaborate with UMKT?

How long have you known UMKT? *

≤ 1 year

1 – 3 years

3 – 5 years

≥ 5 years

How did you find out about UMKT? *

Instagram

Website

News

Academic Reputation

Scientific Activities

Colleague

Other

Before collaborating with the Office of International Affairs (KUI) at UMKT, I had high expectations regarding the institution's professionalism and capacity. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

I expected the collaboration process to run smoothly and on time. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

I expected the outcomes of the collaboration to provide tangible benefits for our institution. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

The communication and coordination process with the Office of International Affairs (KUI) went smoothly. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

The KUI UMKT team demonstrated professionalism at every stage of the collaboration. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

The collaboration documentation (MoU/MoA, activity reports) was prepared neatly and on time. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

KUI provided good facilities and administrative support throughout the collaboration. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

This collaboration provided benefits that were worth our time and effort. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

The outcomes of this collaboration aligned with our institution’s goals. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

KUI added value to the development of our international network. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

Overall, I am satisfied with the services and performance of KUI UMKT. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

The services provided met or exceeded my expectations. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

The collaboration process with KUI UMKT provided a pleasant and professional experience. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

Have you ever experienced any issues during your collaboration with KUI UMKT? *

Yes

If yes, how well did KUI handle the issue? (Score 1–5)

1 = Very Poorly

2 = Poorly

3 = Fair

4 = Well

5 = Very Well

KUI provided open communication channels for submitting feedback or complaints. (Score 1–5) *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

I am willing to continue or expand the collaboration with KUI UMKT. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

I consider KUI UMKT a trustworthy strategic partner for long-term collaboration. *

1 = Strongly Disagree

2 = Disagree

3 = Neutral

4 = Agree

5 = Strongly Agree

Your suggestions or input for improving the services of the Office of International Relations at UMKT *

Partnership Satisfaction Form of the International Relations Office of UMKT